The Jan de Luz shipping policy outlines that all orders within the contiguous US and Canada ship FedEx or UPS Ground, or USPS. For shipments outside of the contiguous US and Canada, please contact us as additional shipping charges apply. Shipping charges are calculated based on the total amount of your order. 9.25% Sales Tax will be applied to orders with a California shipping address.

We ship all non-embroidered items that are in stock within 2-3 business days. If you have an embroidered item, it will ship from the store in 6 – 8 business days. If you need your order to arrive as soon as possible, please indicate that in the order comments, call us, or use the contact form on this website. We will do our best to accommodate your expedited shipping needs.

For any items that are out of stock, we will contact you with an estimated shipping date and in most cases will ship all in-stock items. If partial shipping is not ok, please let us know in the order comments.